Privacy Policy

Last Updated: December 13, 2023

1. Introduction

Welcome to Rakth Daan ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our blood donation platform.

Please read this Privacy Policy carefully. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Fill out a profile as a blood donor or seeker
  • Submit a blood donation request
  • Contact us with inquiries or feedback
  • Participate in surveys or promotions

This information may include:

  • Name, email address, phone number, and other contact details
  • Blood type, medical history, and donation history
  • Location information
  • Profile pictures and demographic information
  • Emergency contact information

2.2 Health Information

As a blood donation platform, we collect certain health-related information, including:

  • Blood type and Rh factor
  • Medical conditions that may affect donation eligibility
  • Donation history and frequency
  • Medication information that may affect donation eligibility

We treat this information with the highest level of confidentiality and security.

2.3 Automatically Collected Information

When you use our platform, we may automatically collect certain information, including:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Usage patterns and interactions with our platform
  • Referring websites or sources

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Facilitating blood donation matches between donors and seekers
  • Creating and maintaining your account
  • Processing and managing blood donation requests
  • Sending notifications about potential matches or urgent requests
  • Improving our platform and user experience
  • Communicating with you about your account or our services
  • Conducting research and analysis to better understand blood donation needs
  • Ensuring compliance with legal obligations
  • Preventing fraud and enhancing security

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Donors and Seekers: To facilitate blood donation matches, we share relevant information between donors and seekers.
  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer service.
  • Legal Requirements: We may disclose information if required by law, regulation, or legal process.
  • Protection of Rights: We may share information to protect our rights, privacy, safety, or property, or that of our users or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your personal information
  • Withdrawing consent for processing your information
  • Restricting or objecting to certain processing activities
  • Requesting a copy of your personal information
  • Lodging a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our platform and updating the "Last Updated" date. Your continued use of our platform after such modifications will constitute your acknowledgment of the modified Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: rakthdaan@websolved.in